Shipping policy

Shipping Policy

Thank you for shopping with GetPhonery.com. This Shipping Policy explains our order processing times, shipping methods, delivery estimates, and related information in accordance with Google Merchant Center requirements.

Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Processing time is separate from shipping time.

  • Orders are not processed or shipped on weekends or public holidays.

Shipping Locations & Delivery Timeframes

Delivery times are estimates and begin after order processing.

United States

  • Economy Shipping: 10–20 business days

International Shipping

  • Worldwide Economy Shipping: 15–30 business days

Delivery times may vary depending on the destination, customs clearance, carrier performance, weather conditions, or public holidays.

Shipping Costs

  • Free shipping is available on eligible orders over $49.99.

  • Shipping fees (if applicable) are clearly displayed at checkout before payment.

  • Free shipping applies only to outbound shipping and does not cover return shipping costs.

Order Tracking

  • Tracking information will be sent via email once the order has shipped.

  • Tracking availability may vary based on the shipping method and destination.

Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees.

  • These charges are not included in the product price or shipping cost.

  • Customers are fully responsible for any customs-related charges imposed by their local authorities.

Shipping Delays

  • Delivery dates are estimates and not guaranteed.

  • Delays caused by shipping carriers, customs inspections, weather conditions, or other factors beyond our control are not grounds for refunds of shipping fees.

Incorrect or Incomplete Address

  • Customers are responsible for providing a complete and accurate shipping address at checkout.

  • GetPhonery is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

Contact Information

If you have any questions regarding shipping, please contact us:

Email: support@getphonery.com