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Do I need a WiFi password?
No password required. Simply turn on both Bluetooth and WiFi, then use Bluetooth to pair the device.
I'm connected to the CarPlay adapter but can't use CarPlay. Why?
Ensure you're connected to the Bluetooth named "Smart-Box XXXX," not its WiFi network. Keep your phone's WiFi enabled during use, and avoid connecting to other WiFi signals.
Bluetooth is paired (adapter's status light is solid green), but my car screen won't switch to Android Auto?
Some car systems require manual activation: tap the CarPlay or Android Auto icon on your car's display to launch the interface.
Audio delays during music/navigation after connecting the adapter?
First, check for software updates:
• CarPlay: Go to iPhone Settings > General > Software Update
• Android Auto: Open the app > Settings > About > Check updates
Adapter's blue light is on, but nothing shows on my car screen.
Test your USB port's functionality:
1.Connect your phone to this USB port with a data cable
2.If CarPlay/Android Auto still doesn't work, Please contact the car brand to confirm if the model supports CarPlay or Android Auto